Dr. Belinda Nwosu FIH is a Senior Consultant at W Hospitality Group and a Certified Hotel Industry Analyst (CHIA) with STR Global. She obtained her Doctorate of Business Administration at the Business School, University of Southampton, UK.
Prior to joining W Hospitality Group in 2016, Belinda worked for 15 years as an academic and administrator at the Wavecrest College of Hospitality, Nigeria’s first private Monotechnic.
Her key responsibilities involve the preparation and presentation of financial and market feasibility studies to clients interested in HLT developments. Her main areas of applied research relate to addressing service climate, work engagement, and work ethic, as three predictors of employee service behaviours in the Nigeria hotel industry. She is also involved in the design, assessment, and deployment of service operations across different contexts; human capital development; and conducting data-driven market research.
Belinda is a Fellow of the Institute of Hospitality, UK as well as an Advisor to the Wonder Foundation, UK.