The industry etimate half of the planned Hotel development in Africa will not open in 2020

Our ‘Pipeline’ report has just been published, showing a total pipeline of 401 new hotels due to open between 2019 and 2026, with just over 75,000 rooms. Of those, 110 deals were signed in 2018 and the first couple of months of 2019, accounting for 18,651 rooms.

Do you really want a robot to deliver your room service order? There have been a couple of reports recently about hotels in Asia and their experiences with robot staff, both positive and negative

The chairs in the lobby, the front desk, the tables in the restaurant, and what goes on top of them (plates, glasses, silverware etc.), and in the bedroom of course there’s the bed, and the sheets and towels, and so on. In the industry, we call it Furniture, Fixtures and Equipment (FF&E) and Operating Supplies [...]

  7 Key Areas for People Management in the Hospitality Industry in Africa   One of the major challenges we face in our industry is human capital development, particularly here in Africa. Imagine my delight at being invited to a workshop on Sustainable Tourism in Africa to reconsider employment and human capacity development for our […]

Terrorism is an unfortunate “fact of life” that has plagued society throughout the whole of the last two millennia. In recent years an increasing number of attacks, across a wider part of the world, have led to a changing dynamic in relation to the impact of such attacks. In this research paper David Harper, Head […]

Is Lagos the hottest hotel development market in Africa? Look at the fundamentals: a city of some 15 million inhabitants, projected to be one of the world’s 10

Each year we collect information from the major international and regional (African) hotels chain, to find out what they are doing in terms of signing new deals for the branding and management of new hotels in Africa.  At the beginning of 2013, the chains which contributed to our survey reported a total of 207 hotels […]

Assessing an investment in any business means looking at supply and demand – who wants to buy the product or service, now and in the future, and who is playing in that market as suppliers of that product or service, today as well as tomorrow.  

Everyone seemed to have an opinion about how Uber wouldn’t work in Africa back in 2012. Four years down the line, the Uber bug has spread to 11 cities in Egypt, Kenya, Nigeria, Morocco and South Africa.